About Us: Wallowa Valley Center for Wellness (WVCW) is an innovative nonprofit providing comprehensive services to individuals impacted by mental health, addictions and developmental disabilities. We hire individuals that are skilled and motivated to meet our mission through outcome-based strategies that foster personal and community transformation.

What You Will Do

A Youth Wraparound Support Partner empowers youth, and young adults with behavioral, mental health, and other challenges by providing a variety of recovery-oriented services to individuals who have self-identified as desiring peer support, in order to promote greater independence, community integration and recovery for mental wellness. Services provided by young adult wraparound support partners include a wide range of support, services, and advocacy that contributes to an emerging adult's journey into self-reliance.

Responsibilities:

• Deliver clinical services directly within the community, including client's homes, residential facilities, schools, hospitals, and other settings to ensure accessible and convenient care.

• Gather information such as medical records, medication lists and other background data to assist in the completion of a comprehensive mental health assessments to evaluate client needs and support options according to state and federal guidelines and rules. Utilize standardized assessments and screening tools to ensure accurate and effective evaluations.

• Provide supports and services according to individualized treatment plans, ensuring they are tailored to meet specific needs and goals. Monitor and evaluate progress regularly to assess growth towards treatment objectives.

• Work collaboratively with clients and family members to engage in ongoing supports and services including but not limited to individual, group, and family counseling.

• Utilizing the Electronic Health Record (EHR) complete objective, accurate documentation in a timely and consistent manner according to agency policy.

• Make referrals and connect clients to community resources to help their specific situation.
  
  
• Provide care coordination and work collaboratively with internal teams as well as community partners to ensure that clients receive support and resources.
  
  
• Collect pertinent information for suicide risk and other crisis situations that allow you and another mental health professional to develop an appropriate action plan. Participate in ongoing crisis response and support services per WVCW policy.

• Attend and participate fully in team meetings, participate in group and individual supervision (as a provider of mental health treatment), and stay abreast of various diagnoses and treatment modalities.

• Adhere to all state and federal privacy and security regulations applicable to the program, and to WVCW policies and agreements regarding confidentiality, privacy, and security. Maintain confidentiality and discretion

• Expected to disclose personal life experience and tools of self-directed recovery and resiliency as part of clinical care.

• Comply with fidelity requirements including but not limited to:
  • Participate in team process for receiving and processing referrals into fidelity program
  • Participate and facilitate fidelity related meetings
  • Participate in team progress for discharge, graduation and/or transfers of participants
  • Expected to support participants in accessing medical services and ongoing medication management as needed

Skills/Abilities

• Ability to maintain confidentiality, comprehend laws, regulations, and policies, and the ability to follow such laws, regulations, and policies and report when they are being violated

• Ability to interact with individuals and families of various backgrounds, sexual and gender orientations, education levels, and socio-economic status effectively, tactfully, and empathetically with a culturally responsive nature, especially with those experiencing a crisis and in stressful situations
  
  
• Ability to communicate effectively in both written and oral formats with clarity and purpose, including the ability to complete objective, accurate documentation in a timely, consistent manner
  
  
• Ability to coordinate care and work collaboratively with community partners to ensure safer and more effective care for the individual
  
  
• Must have strong computer skills including the ability to document in an electronic medical record, use electronic time tracking, and the ability to use Google Workspace, specifically Drive, Meets, Spreadsheets, Word documents, and email
• Ability to work as a team member, establish priorities, and manage time effectively to meet deadlines.
• Display a non-judgmental attitude, and a willingness to learn new skills.
• Demonstrated ability to work independently and follow verbal and written instructions.
• Experience in navigating environments where individuals may be verbally hostile.
• Detailed-oriented; ability to maintain accurate records and necessary paperwork.
• Ability to provide advocacy, as appropriate, and maintain professional boundaries.

• Ability to learn state-mandated fidelity model and metrics, in order to communicate and educate potential participants, community partners and colleagues.

Required

• Bachelor’s degree in social work, psychology, behavioral health, or a related field or a combination of at least 3 years of work and school experience
• Willingness to obtain your peer or QMHA certification in Oregon
  

• Experience with and/or understanding of individuals and families with behavioral health needs

• Knowledge of de-escalation methods or ability to be trained in de-escalation methods. Experience conducting crisis debriefs.

• Ability to adhere to WVCW’s drug-free workplace which encourages a safe, healthy, and productive work environment.

• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects; climb stairs several times a day.

• Must pass a pre-employment drug screen and criminal background check PRIOR TO STARTING ONSITE.

• Will be required to carry a cell phone for work use.

• Must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in WVCW’s Fleet Safety Policy. Must be willing to provide leadership and services in the community.

• Must adhere to the agency's non-discrimination policies.

• Must have strong computer skills, or willingness to learn.

Reasonable accommodations may be made to enable persons with disabilities to perform the essential function.

Wallowa Valley Center for Wellness is an equal opportunity employer.

QMHA Levels for reference (for further information, please refer to the MHACBO website: https://www.mhacbo.org/en/)

QMHA 1– Entry level into this wage scale would be a case manager who is waivered or who has minimal experience. Consideration would be given for proficient competencies in working with our populations, EMR, policies, and workflows. This person would be learning our core values and guiding behaviors and how those directly support achieving our mission and vision. This person would not be able to supervise and would need extensive supervision while assimilating into this role.

QMHA 2– Actively modeling our core values and guiding behavior., which directly supports all our teams more effectively in delivering services that achieve our mission and vision. You achieve program criteria with success. You would qualify to be a new/entry-level supervisor and would require moderate supervision focused on advanced program achievement and supervision skills. You would be able to perform independently 75% of the time.

QMHA 3– You are a leader in modeling our core values and guiding behaviors, which directly support all our teams more effectively in delivering services that achieve our mission and vision. They would consistently perform above expectations and have the ability to perform as an experienced supervisor. They would also be able to perform independently 90% of the time. They must be able and willing to perform in a leadership or supervisory role. They must be able to implement and/ or oversee programs or special services (ex: Club Med).