JOB DESCRIPTION

About us: Wallowa Valley Center for Wellness (WVCW) is an innovative nonprofit providing comprehensive services to individuals impacted by mental health, addictions and developmental disabilities. We hire individuals that are skilled and motivated to meet our mission through outcome-based strategies that foster personal and community transformation.

What you will do: This is a dual-role position combining direct clinical service delivery with clinical supervision responsibilities. As the LCSW Clinical Supervisor, you will maintain an active clinical caseload providing mental health assessments, treatment planning, individual therapy, and crisis intervention while simultaneously providing clinical supervision, program oversight, and professional development support to WVCW clinicians.

Your direct clinical services will emphasize a community-based approach, meeting clients in their homes, residential facilities, hospitals, and throughout the community to ensure accessible and holistic care. Your clinical supervision responsibilities will center on ensuring organizational compliance, supporting staff development, advancing program quality, and building collaborative partnerships across our organization and community.

This position requires balancing clinical service delivery (approximately 50% of time) with supervision of clinical staff, program development, and administrative responsibilities.

Responsibilities:

Clinician

• Conduct comprehensive mental health assessments to evaluate client needs and support options according to state and federal guidelines and rules. Utilize standardized assessments and screening tools to ensure accurate and effective evaluations.

• Deliver clinical services within the community, including clients' homes, residential facilities, hospitals, and other settings to ensure accessible and convenient care.

• In collaboration with the client, develop individualized treatment plans, ensuring they are tailored to meet specific needs and goals. Monitor and evaluate progress regularly to ensure they are moving towards their treatment objectives and adjust care plans as necessary.

• Work collaboratively with clients and family members to engage in ongoing support and services including but not limited to individual, group, and family counseling.

• Conduct crisis assessments/triage with appropriate interventions. Including but not limited to collecting pertinent information for suicide risk and other crisis situations and be able to develop, implement and coordinate an appropriate action plan. Participate in ongoing crisis response and support services per WVCW policy.

• Utilizing the Electronic Health Record (EHR) complete objective, accurate documentation in a timely and consistent manner according to agency policy.
  
  
• Make referrals and connect clients to community resources to help their specific situation.
  
  
• Provide care coordination and work collaboratively with internal teams as well as community partners to ensure that clients receive support and resources.

• Attend and participate fully in team meetings, participate in group and individual supervision (as a provider of mental health treatment), and stay abreast of various diagnoses and treatment modalities; participate in civil commitment process including investigation and examination, once trained.

• Adhere to all state and federal privacy and security regulations applicable to the program, and to WVCW policies and agreements regarding confidentiality, privacy, and security. Maintain confidentiality and discretion.

Clinical Supervisor

• Monitor the performance of WVCW behavioral health providers in relation to clinical best practices and adherence to the WVCW's mission and vision.
  
  
• Provide clinical supervision for clinicians utilizing WVCW supervision tools and processes, ensuring full compliance with clinical deliverables for all federal, state, Medicaid, contracts and grants.
  
  
• Conduct ongoing review of clinical documentation for completeness, consistency, and quality of mental health services provided, including application of proper interventions/modalities; ensuring compliance with state and federal mandates.

• Ensure staff meet ethical standards including all appropriate Codes and Standards of Conduct and Professional Ethics. Ensure performance improvement plans are implemented when needed. Facilitate monitoring and discussions related to boundaries, self-care and burn-out (compassion fatigue).
  
  
• Offer case consultation to promote staff development and to suggest solutions to problem cases. Studies and makes suggestions and recommendations on special, complicated, or problem cases.

• Provide and document periodic review of supervisees performance and feedback provided; also provide and document periodic review of development plan and training needs and training provided as necessary.

• Maintain awareness of policies and trends in standards of practice for behavioral health providers. Provide assistance (directly or indirectly) in training staff in changes to protocols, treatment methods, and clinical intervention strategies for quality behavioral health service delivery.

• Identify staff training and development requirements and provide training and guidance to administrative and clinical staff to ensure mental health services delivery effectiveness.

Skills/Abilities:

• Ability to maintain confidentiality, comprehend laws, regulations, and policies, and the ability to follow such laws, regulations, and policies and report when they are being violated.

• Ability to interact with individuals of various backgrounds, sexual and gender orientations, education levels, and socio-economic status effectively, tactfully, and empathetically with a culturally responsive nature, especially with those experiencing a crisis and in stressful situations.
  
  
• Ability to communicate effectively in both written and oral formats with clarity and purpose, including the ability to complete objective, accurate documentation in a timely, consistent manner.
  
  
• Ability to coordinate care and work collaboratively with community partners to ensure safer and more effective care for the individual.
• Ability to work as a team member, establish priorities, and manage time effectively to meet deadlines.
• Must have strong computer skills including the ability to document in an electronic medical record, use electronic time tracking, and the ability to use Google Workspace, specifically Drive, Meets, Spreadsheets, Word documents, and email.
• Display a non-judgmental attitude, and a willingness to learn new skills.
• Demonstrated ability to work independently and follow verbal and written instructions.
• Experience in navigating environments where individuals may be verbally hostile.
• Detailed-oriented; ability to maintain accurate records and necessary paperwork.
• Ability to provide leadership.
• Ability to hire, schedule, train, develop, supervise, and evaluate staff and contractors.
• Ability to provide advocacy, as appropriate, and maintain professional boundaries.

Knowledge and Qualifications:

• Graduation from a college or university with a Master's degree in social work is required.

• Licensed in Oregon as a Clinical Social Worker (LCSW). Must maintain required continuing education credits for both Clinical License and Approved Clinical Supervisor designation.

• 10 years of related experience in the field of public behavioral health or community program development, with experience in an integrated healthcare setting, with coordination of substance use, mental health, and physical health treatment, preferred.

• Five years of experience providing management-level clinical leadership and supervision to staff, preferred.

• Demonstrated experience conducting comprehensive mental health assessments, developing treatment plans, and providing direct clinical services.

• Experience working within an electronic health record.

• Skilled in public speaking and a demonstrated ability to represent WVCW to the public as well as internal teams.

• Experience working with underserved populations is preferred.

• Knowledge of Medicaid, Oregon Health Authority (OHA), SAMHSA and related Federal and State regulations to include Oregon Administrative Rules (OAR’s) and statutes preferred.

• Knowledge of de-escalation methods or ability to be trained in de-escalation methods. Experience conducting crisis debriefs.

• Ability to adhere to WVCW’s drug-free workplace which encourages a safe, healthy, and productive work environment.

• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects; climb stairs several times a day.

• Must pass a pre-employment drug screen and criminal background check.

• Will be required to carry a cell phone for work use.

• Must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in WVCW’s Fleet Safety Policy. Must be willing to provide leadership and services in the community.

• Must adhere to the agency's non-discrimination policies.

• Ability to effectively interact with persons with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life styles, and sexual orientations and treat each individual with respect and dignity.

Reasonable accommodations may be made to enable persons with disabilities to perform the essential function.

Wallowa Valley Center for Wellness is an equal opportunity employer.